Built by QITPL • Live in production

AskCybex — a RAG-powered AI that answers from your knowledge

“Your content. Your brand. Answers on demand.”

A white-label AI assistant grounded in your own documents using retrieval-augmented generation — so every answer is accurate, current and traceable to a source you approved. Use it as-is, relaunch it under your brand, or let us build a custom AI solution on the same foundation.

White-label or custom-built  •  Grounded, no-hallucination answers  •  Azure / AWS / GCP ready

What AskCybex is

A knowledge assistant that only speaks from what you approve

Upload your FAQs, policies, product docs and website content. AskCybex indexes it, then answers customers and internal teams across your site, apps and tools — grounded strictly in your material, with citations back to the source. No made-up answers, no off-brand tangents.

It ships API-first, so it drops into a website widget, a mobile app, a WordPress site or an internal tool with the same backend.

Retrieval-Augmented Generation Vector search Source citations Access control Analytics Human handoff

Grounded & safe

Answers come only from your approved content, with an honest “I don’t know” when the answer isn’t there.

White-label

Your brand, your domain, your voice — running on our proven platform.

API-driven

One backend serving web, mobile, WordPress and internal tools.

Insightful

See what people ask, where content gaps are, and how answers perform.

The engineering inside

How the RAG pipeline works

This is the retrieval-augmented generation architecture QITPL designs and runs — the same pipeline we can extend for AskCybex or rebuild for your own product.

1 Ingest Docs, FAQs, policies, site 2 Chunk & embed Vectorise into a vector index 3 Retrieve Semantic search of relevant chunks 4 Generate LLM answer with source citations 5 Guardrails Grounding & “I don’t know” User question
Ingest — connectors pull your content in
Embed — tuned chunking + embeddings
Retrieve — top-matching passages only
Generate — answer + citations
Guardrails — evals stop hallucination
Why it matters for your project

The AI & RAG expertise behind AskCybex

AskCybex isn’t a demo — it’s a shipped, running product. Everything that makes it work is a capability we bring to your build.

Retrieval tuning

Chunking strategy, embedding choice and re-ranking tuned for accuracy on your real content, not benchmarks.

Evaluation & accuracy

Answer-quality evals and regression tests so the assistant stays grounded as content changes.

Data pipelines

Connectors and ingestion that keep the knowledge base fresh from your live sources.

Cloud & deployment

Runs on Azure, AWS or GCP — managed by us or inside your own environment. See our cloud AI work.

Security & isolation

Per-tenant data isolation, access control and privacy — your data is never used to train shared models.

Integration

APIs, widgets and embeds that fit websites, mobile apps and internal tools without a rebuild.

Three ways to work with us

Use it, brand it, or build your own

Whether you want AskCybex as-is or a custom AI product of your own, QITPL takes you there.

Use it

For teams who want AI answers, fast
  • Fully managed AskCybex, hosted by QITPL
  • Upload content and go live quickly
  • We handle updates, tuning and uptime

Build your own

For a custom AI solution
  • We design a bespoke RAG/AI product for you
  • Built on the same battle-tested foundation
  • Extend AskCybex or start from your use case
Where it fits

Use cases

Customer support

Deflect repetitive tickets with instant, grounded answers.

Internal knowledge

Let staff query policies and docs in plain language.

Sales enablement

Answer product questions with approved, on-brand content.

Docs & onboarding

Turn documentation into an interactive assistant.

Good to know

Frequently asked questions

No. AskCybex uses retrieval-augmented generation over your private content. Your documents live in an isolated vector index and are used only to answer your questions — never to train shared models.

Yes. We can deploy AskCybex into your Azure, AWS or GCP environment, or run it fully managed. Data residency and isolation are configurable per deployment.

Absolutely — it’s built white-label first. You get your own branding, domain and configuration on top of the same proven platform.

Yes. AskCybex is proof of what we build. We reuse the same RAG engineering — ingestion, embeddings, vector search, grounding and evaluation — to design a custom AI product around your specific use case.

Want AskCybex — or something like it built for you?

Tell us your use case. We’ll set you up with AskCybex, brand it under your name, or build a custom RAG-powered AI solution on the same foundation.